DIGITIMES Asia offers an evolving premium membership program that grants you access to the latest technology news in Asia. As a member, you'll enjoy unlimited browsing of exclusive content, including in-depth analyses of global electronic industry trends, exclusive interviews with tech giants, and comprehensive research projects. Our platform provides you with timely and direct industry insights. Through a combination of inventory level monitoring, trend analysis, and a comprehensive overview of the Asian supply chain database, along with financial indicators of the Taiwan stock market, we assist you in identifying strategic directions and uncovering business opportunities in a dynamic landscape.

DIGITIMES Asia offers a wide range of comprehensive online products and services tailored to meet your technology information needs. Our offerings include:

• News Membership: We provide two membership options on our site: Basic and Premium. Basic membership grants access to open articles, while Premium membership offers full access to in-depth analyses of global electronic industry trends, exclusive interviews with tech giants, and comprehensive research projects.
• Research Reports: As a subscriber, you gain exclusive access to our comprehensive research channel and database, offering valuable in-depth research insight and reports on various topics such as Semiconductors, Servers, Notebooks, Vehicle Tech, Smart Devices, and Asia Supply Chain. Alternatively, you have the option to purchase individual reports that cater to your specific requirements. Expand your knowledge and stay informed with our extensive range of research offerings.

To explore further details about our products and services, please visit the DIGITIMES Asia website.

Certainly! DIGITIMES Asia provides a wonderful opportunity for visitors to enjoy a selection of articles without the need for registration. As a visitor, you can freely access up to 5 open articles per month on digitimes.com. It's a great way to get a glimpse of our insightful content.

However, if you find yourself craving more knowledge and wish to explore a wider range of articles, we recommend creating a free DIGITIMES Asia account on our website. This will grant you access to additional open articles. For the ultimate experience and unrestricted access to all news content, including both open and exclusive articles, we encourage you to consider subscribing to our news membership.

Note: As a visitor, your access to content remains limited and will refresh every thirty days.

Absolutely! We value our group and corporate customers, and as such, we provide special discounts and dedicated services tailored to their needs. Our discount packages are available for annual subscriptions with a minimum of 5 or more accounts. If you are ready to embark on a subscription journey with your team, please don't hesitate to reach out to us. Our team will be delighted to assist you and provide further details on the exclusive benefits and cost-saving options we offer.

Certainly! We understand the importance of flexibility in your subscription preferences. If you currently have a non-auto-renewal membership and wish to switch to an auto-renewal subscription, we offer you two convenient options:

1. Log in to your account and access the "My Account" section. Within the "Service" tab, you'll discover personalized recommendations based on your current plan. Choose the desired plan that suits your needs and click the "Upgrade" button to initiate the upgrade process.
2. Alternatively, you can directly visit the subscription page by selecting the subscription link located in the top right corner of the toolbar after logging in. Here, you will find our recommended upgrade options. Simply click the "Upgrade" button associated with your preferred plan.

For assistance with upgrading your account, please email us at subscription@digitimes.com. We're here to help!

It's important to note that any upgrades you make will take effect after the completion of your current subscription period. This ensures a seamless transition to the new plan without any interruptions or overlapping of services.

If you are using a quarterly plan. You have two ways to change your plan.

1. Log in to your account and access the "My Account" section. Within the "Service" tab, you'll discover personalized recommendations based on your current plan. Choose the desired plan that suits your needs and click the "Upgrade" button to initiate the upgrade process.
2. Alternatively, you can directly visit the subscription page by selecting the subscription link located in the top right corner of the toolbar after logging in. Here, you will find our recommended upgrade options. Simply click the "Upgrade" button associated with your preferred plan.

It's important to note that any upgrades you make will take effect after the completion of your current subscription period. This ensures a seamless transition to the new plan without any interruptions or overlapping of services.

Auto-renewal subscription offers numerous advantages, making it a convenient and hassle-free choice for our valued subscribers. Here are the key benefits:

1. Continuous Service: With auto-renewal, you can enjoy uninterrupted access to our premium content. You won't miss out on any valuable updates, articles, or features, ensuring a seamless experience.
2. Time and Effort Savings: By opting for auto-renewal, you eliminate the need for manual renewal every billing cycle. This saves you valuable time and effort, allowing you to focus on enjoying our content rather than managing subscription details.
3. Price Stability: As a loyal DIGITIMES Asia auto-renewal subscriber, we are committed to offering you price consistency. You will continue to enjoy the exclusive discounted rate of your original subscription, even if there are pricing adjustments in the future. This provides you with cost savings and ensures that you receive the best value for your subscription.

By choosing auto-renewal, you can experience a seamless subscription journey, guaranteeing continuous access to our premium content while enjoying the benefits of price stability and convenience.

Certainly! With our auto-renewal plan, you can easily access your next billing date by logging into your account and visiting the "My Account" section. Additionally, after each successful charge, we will promptly send you a notification with invoice and all the other details.

We understand the importance of keeping you informed, and we strive to provide transparent communication throughout your subscription journey. If you have any further questions or need assistance, please don't hesitate to reach out to our support team (subscription@digitimes.com).

You have the flexibility to cancel your subscription at any time. To ensure the cancellation takes effect for your next billing cycle, please inform us at least 7 days before your current subscription period ends. Simply visit the "My Account" section and navigate to the service section. Click on "Cancel Subscription" to stop the automatic billing for your news subscription. Rest assured, you will retain access to your subscription content until the end of your prepaid billing period.

If the auto-renewal is not canceled before the expiration date, your subscription will be automatically billed for the next period. We kindly advise that refunds are not provided for subscriptions canceled after the expiration date. However, you will still be able to enjoy access to your subscription content until the end of the current subscription period. To stay informed about your upcoming payment dates, relevant information can be found in the "My Account" section of your account.

If you wish to terminate your account with DIGITIMES Asia, please send an email to subscription@digitimes.com, stating your intention to cancel. Our team will assist you in processing the necessary procedures to terminate your account.

For news memberships, you can cancel your subscription within two weeks of subscribing, subject to a $60 processing fee. Refunds are not available for cancellations made after the two-week period.
Please note that research memberships follow a no-refund policy. Upon cancelation, you will continue to have access to the content and/or receive research reports and related benefits for the remaining duration of your current billing period.

We offer flexible payment options for News subscriptions. You can conveniently pay with a variety of credit cards. If you prefer to subscribe to the research channel or purchase a single report, or if you encounter any issues with online payments, we also provide the alternative of bank transfers in addition to online payments.

For individual users, simply click on the following link (https://www.digitimes.com/register/single.asp) to access your shopping cart and choose your preferred payment method, including bank transfer.

For group or corporate users, please feel free to contact us or get in touch with your dedicated account representative for further assistance. We are here to support you throughout the payment process and ensure a seamless experience.

Certainly! If you wish to change the credit card associated with your subscription, kindly send an email to subscription@digitimes.com. Our team will be delighted to assist you with the necessary steps to update your payment information.

Generally, it may not be possible to directly modify the billing details associated with your subscription. The billing details are typically generated based on the information provided during the subscription process. If you have specific billing requirements or need to make changes, please reach out to our customer support team at subscription@digitimes.com. They will assist you and provide information on any available options.

If your credit card expires, it is important to update your payment method to ensure the uninterrupted validity of your subscription. Simply send an email to subscription@digitimes.com, and our dedicated team will gladly assist you with the necessary steps to update your payment information. Rest assured that we are committed to providing you with a seamless experience throughout the process.

If your credit card payment fails, we recommend following these steps:

1. Double-check the accuracy of your payment information, including the postal code, security code, and expiration date. Then, try the payment again. Alternatively, you can explore other available payment methods.
2. If the problem persists, ensure that your payment method is compatible with online transactions.
3. In case your credit card payment still fails, consider using a different card or contacting your bank for further assistance.

If you require additional help, please don't hesitate to contact us at subscription@digitimes.com. Our team is committed to providing you with the necessary support and assistance.

Your credit card details are securely transmitted to our payment provider, who adheres to PCI standards, ensuring a high level of security. We do not directly receive or store your credit card details. The payment provider returns tokenized credit card information, which is used for identification and transaction verification purposes. Rest assured that your information is kept safe throughout the entire process.

Certainly! You have the option to transfer your subscription to another account. To initiate the transfer process, please send an email to subscription@digitimes.com with the subject line "Account Transfer: [Your account]". In the email, kindly provide us with all the necessary information we require to facilitate the transfer.

If your account is enrolled in an auto-renewal subscription, we may need specific details, such as your card number, expiration date, ZIP code, and other relevant information, to ensure a smooth transfer. Please rest assured that we prioritize your privacy and do not store your card details in our system. Therefore, we cannot directly transfer your card details to your new account while maintaining your auto-renewal subscription.

If you have any additional questions or require further assistance, please don't hesitate to contact our dedicated customer support team. We are committed to providing you with the highest level of service.

We apologize for the inconvenience you have encountered. If you have successfully made the payment but are unable to access the subscription services upon logging in, it could be due to account activity on other devices or from different login locations. To ensure the security of your account, we have implemented login restrictions.

To resolve this issue, please log out from any other devices and remove any additional login locations associated with your account. Afterward, try logging in again to access the subscription services.

If you still encounter difficulties, please don't hesitate to contact our dedicated customer support team at subscription@digitimes.com. We are committed to providing you with the necessary assistance to resolve the situation promptly.

Certainly! You can log in using different devices. However, please keep in mind that only up to 3 devices can be active simultaneously on your account. Each login from a different browser will be considered a separate device. It's important to note that removed devices still count towards the maximum limit of 10 devices. In the event of a device being blocked, logging in will not be possible. If you require further assistance, kindly refer to the "Devices" section within your account or reach out to our dedicated customer support team.